Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.
On-premises vs. cloud contact centers: A complete guide
If your business is still using a costly on-premises contact center, it’s long past time to make like Marty and jump back to the future, where cloud-based solutions are the gold (and far more costeffective) standard. In this guide, we’ll go over the differences between on-prem and cloud-based contact centers, how they perform, and the top seven reasons why cloud-based solutions are almost always the better option for every business.